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The tools are live and nobody has time to watch them.

Our engineers run security operations day to day, next to your team.

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  • 24/7 Security Operations, detection and SIEM
  • Vulnerability and Risk Orchestration
  • Compliance Automation and Mapping

Eight managed security domains

  • Managed Detection and Response
  • Incident Response
  • Vulnerability Management
  • Compliance Automation
  • Threat Intelligence
  • Security Monitoring
  • Third-Party Risk
  • Security Program Development

Security operations strain as you scale.

channel partners feel it too

Channel partners face the same operating reality as their customers: alert volumes nobody can read, vulnerability backlogs that outgrow remediation, compliance that eats analyst time and third-party risk that stays invisible until something breaks.

  1. 1.

    Alerts pile up faster than anyone can read them.

    SIEM and endpoint detection and response (EDR) platforms raise thousands of alerts a day, and most of it is noise. Analysts spend their time on false positives, critical incidents get buried and fatigue drives turnover. More endpoints and cloud workloads mean more alerts for the same few people.

    We run the SOC with senior analysts who triage, correlate and investigate every alert.

  2. 2.

    The vulnerability backlog only grows.

    Every new application, container and cloud resource adds attack surface. Scanners report thousands of findings, and without business context teams patch low-risk issues while critical exposures stay open.

    We combine your scanner feeds, score risk in context and track remediation through to close.

  3. 3.

    Compliance eats the analysts' week.

    SOC 2, ISO 27001, FedRAMP and PCI DSS each ask for evidence, audit trails and proof of controls. Collecting logs, screenshots and spreadsheets by hand pulls analysts off operational work every audit cycle.

    We map controls to the frameworks your auditors use and automate the evidence collection.

  4. 4.

    Vendor risk is a blind spot until something breaks.

    Vendors, integrations and SaaS dependencies add risk your customers cannot directly control, and most teams have little view of whether a supplier keeps a sound security posture. Vendor risk often stays a quarterly questionnaire.

    We monitor the vendor ecosystem continuously and track remediation.

Six operational domains, one managed program.

each staffed and measured

Each domain is staffed, tooled and measured on its own. Together they make a complete managed security program that grows with your customers' environments and adapts as threats change.

  1. 01

    24/7 Security Operations (MDR + SIEM)

    We operate Palo Alto Cortex XDR and Panther SIEM around the clock for managed detection and response (MDR). Senior analysts triage, correlate and investigate every alert, and containment, escalation and forensics are included. Your customers get a full SOC without having to recruit one.

  2. 02

    Vulnerability and Risk Orchestration

    We bring Wiz and your scanning tools into one feed, score risk in context and map vulnerabilities to business impact. We pick out the critical few and track remediation to close.

  3. 03

    Compliance Automation and Mapping

    We map controls to NIST 800-53, ISO 27001, SOC 2, PCI DSS and the other frameworks your auditors ask for. Evidence collection is automated, so audit preparation runs all year and the quarterly fire drill goes away.

  4. 04

    Third-Party and Vendor Risk Management

    We watch the vendor ecosystem continuously, tracking API usage, data access patterns and changes in security posture. Risk assessments, remediation tracking and anomaly detection take the place of the quarterly questionnaire.

  5. 05

    Managed Support and Incident Response

    We look after the security stack day to day: rule tuning, threat intelligence updates, certificate management and incident response. When a breach signal fires, we move from detection to containment quickly.

  6. 06

    Security Program Development

    We build and mature the program alongside operations: strategic planning, team enablement, process design and metrics that matter. Over time we transfer knowledge so your customers own the program long term.

From reactive to autonomous.

where are you today?

Every managed security engagement starts somewhere. The maturity model gives channel partners a framework for scoping the work and showing customers measurable progress.

  1. level 1

    Reactive

    SOC Foundation

    The organization responds after events happen. There is no dedicated SOC, monitoring is limited and incident response is ad hoc. Triage depends on whoever is free, and most threats are found by outsiders or after the damage is done.

    • Initial SIEM and EDR deployment and tuning
    • 24/7 alert monitoring and triage
    • Incident response playbook development
    • Baseline vulnerability scanning and reporting

  2. level 2

    Structured

    Operational Maturity

    Monitoring is centralized and alert workflows are defined. Incident response follows documented procedures, vulnerability management runs on a regular cadence with basic prioritization, and compliance evidence is collected, though much of it is still manual.

    • Correlated alert analysis across SIEM and EDR
    • Risk-scored vulnerability prioritization
    • Compliance framework mapping and gap analysis
    • Third-party risk assessment program launch

  3. level 3

    Proactive

    Proactive Operations

    Threat hunting supplements reactive monitoring. Vulnerability remediation is tracked to its service level agreement (SLA), compliance evidence collection is automated and third-party risk is monitored continuously. The program has defined metrics and executive reporting.

    • Proactive threat hunting and intelligence integration
    • Automated compliance evidence collection
    • SLA-driven vulnerability remediation tracking
    • Continuous vendor risk monitoring

  4. level 4

    Autonomous

    Autonomous SecOps

    Security operations tune themselves. AI-assisted triage lightens the analyst workload and automated response handles common incident types, with analysts overseeing. The program scales across business units and adapts to new threats and environments.

    • AI-assisted alert triage and response automation
    • Dynamic policy management for new environments
    • Predictive risk analytics and trend reporting
    • Repeatable playbooks scaled across business units

Where partners start.

three common entry points

Common starting points for VARs and distributors building managed security practices for their customers. These are illustrative scenarios.

1 of 3

A SOC for mid-market customers

Mid-market organizations need SOC capability and cannot justify building one in-house. CWS operates a managed SOC for the partner's customer on Cortex XDR and Panther SIEM, with around-the-clock analyst coverage, threat hunting and incident response.

  • Faster detection of real threats
  • Analyst coverage without the staffing overhead
  • Monthly threat briefings and executive reporting

Want the detail on one engagement?

the service pages

Deliver managed security without building a SOC.

Whether you are a VAR building a managed services practice or a distributor enabling a partner ecosystem, CWS contracts with you and delivers to your customer by name.

Talk to a Specialist

Tools we operate: Palo Alto Cortex, Panther SIEM, Wiz